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There was little lag between the voice command and the base station announcing status or changes in system modes. The Alexa integration only works with the new SimpliSafe hardware, and the system can't be disarmed via voice for obvious reasons. With the monthly Interactive Plan, you can use SimpliSafe's Online Dashboard or mobile app to control the system, including arming and disarming it. The Dashboard also lets you view your System Event Log, change your PIN, assign up to four guest PINs, and choose an optional Duress PIN, to use when an intruder is coercing you to disable the alarm. Enter it, and the alarm will stop sounding, but SimpliSafe will immediately send the police. You can also tweak settings like siren volume, entry and exit delay time, and manage and rename sensors in the Dashboard.

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“That’s not because the business isn’t healthy; it’s just that the number gets so big,” he said. He’s confident Defenders will continue to grow faster than the industry average. To meet growing demand, Defenders—which has 2,840 employees overall, including nearly 900 in Indiana—has doubled its number of installers and at home consultants in the last year to 1,755, Boyce said. The sky is falling?Defenders exclusively uses equipment made by ADT Inc. And ADT provides the monitoring service for all Defenders customers, who typically pay $99 to $700 for installation, depending on home size and product choices. ADT monitoring costs start at $27. 99 per month, Boyce said. While close to two thirds of the home security industry is still controlled by local and regional players, the growth potential has attracted some large companies and brought consolidation. Most notably, Amazon this year acquired home security brands Blink and Ring—startups that offer web connected doorbells and cameras—and announced a home security offering with monthly monitoring as low as $10. The move “is high up on the radars of people in this industry,” said Jillian Bateman, chief development officer of the Electronic Security Association, a national trade group. “Amazon is absolutely a disrupter, so we’re very closely monitoring what they’re doing,” Bateman said.